Northeast Community Health Centre

I ended up in the ER with severe frostbite on my left hand on all four of my fingers when I first went in thankfully I had the presence of mind to put my hand in hot water when I got home and had it in there for quite some time before I actually got a ride to the hospital and that in conjunction with what the doctors did saved my fingers. The doctors and nurses treated me with compassion and respect and they saw me quickly and addressed the situation quickly as it was a time-sensitive issue. We all know with frostbite gangrene can set in and amputation could have been a real possibility but thanks to the quick action of the team of nurses and Dr that didn't happen and seeing as I'm only 36 it may seem small to some people but losing even part of an appendage is a big deal to me. The team was also very understanding with the amount of pain and discomfort that I was in and did their utmost to make sure that I kept as comfortable as possible and even a few days later when I came back with severe pain again because of their healing and the nerve problems they once again did their very best to make me feel comfortable and get the pain under control and redressed my wounds and everything I would highly recommend this Hospital to anyone on the face of the planet friends family just everybody these people are truly amazing and their bedside manner gives me hope because not a lot of doctors and nurses are like that anymore too many of them are in it just for the money but these people genuinely care. So, I, Brandice Michelle Woodbury, want to sincerely thank every staff member that was involved in my treatment. Right from the triage nurse (WHO TOOK IMMEDIATE NOTE OF MY PAIN, even though there was a line up and made other nurses aware of me.) And all the way to the ER doc. Thank you so much for all of your help and for treating me like a human being, a patient with dignity, not just a number on a chart. And for all who did their best to ease my fears as well. AMAZING PEOPLE WORK HERE AND STILL DO IT FOR THE RIGHT REASONS! Truly, Brandice Michelle