Afterward, I underwent a scan she recommended. When I finally received a follow-up call, her message was disheartening: while she confirmed that my sinuses appeared normal, she offered no explanation for my ongoing issues. I asked about potential next steps to investigate the causes further, but her response was dismissive. She indicated that given the duration of my symptoms, I will not regain my sense of smell, which was both alarming and frustrating. Despite my attempts to explore any other avenues for assistance, she asserted that it was a definitive situation and abruptly ended the call, claiming I was repeating myself.

If you want to be treated as a number and not a human being than Doctor Ngo is the solution! This experience left me feeling dehumanized and undervalued as a patient. If you are seeking a doctor who will treat you with care, empathy, and thoroughness, I would strongly advise against consulting Dr. Ngo. Her lack of professionalism and compassion was disheartening and left me without any constructive guidance regarding my health concerns.