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Staff is awful. Most appointments are scheduled with his nurse, Karine. I want to see Dr. Zarruk, not his nurse. Karine has no empathy. I am a patient with Dr. Zarruk for Type 2 Diabetes. Karine told me that if I would just stop eating sugar, I wouldn't have Diabetes. It is a little more complex than that. I found her to be completely insensitive and condescending. It is unfortunate that Dr. Zarruk has her as part of his team. He is highly knowledgeable and before this appointment he had made me feel like together we would figure things out for my health. I also asked Karine for my BMI, a referral and a prescription for glucose meter strips, which she refused to give me. So I left the without the referral, the prescription and I don't know my BMI. It has been a very long time since someone has made me feel like I was below them. It won't happen again as I will never step foot in that office again!
Montréal, QC H8Z1W5
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