Ottawa ON K1G 3W6

Attn: Head Office - Care Medics

The clinic provided to us at Elmvale is less than standard.

My experience has been to be left outside up till 9:20 without access to waiting room just this past week.There's lunch 12:00-!:00 ; closed at 1:00 for walk in.

The reception is rude (two women no manners) including not answering telephones , at all.

I was told to "read the sign" although there are at least 20 posted notes all over.

Truly disappointed and I have tried on several occasions with similar results.

Thought you might want to know what the heck is going on within your institution.

My experiences have been terrible.

sincerely,

Tami Brian