I just joined the practice a few months ago. I have been really surprised to hear any poor comments about Dr Shan. My husband had been with Dr Shan for 8 years since she took over the practice. She is so to the point and runs her practice very well. There have been some people asking why she isn’t accepting from anywhere. I wondered about that too.  Each area only accepts referrals from that postal code. So it’s a lot of work to find specialists out of Durham even Pickering Ajax. Also you can’t see any walkin clinics or any other family doctor due to the contract the government makes you sign when you join a family health organization (FHO). Thats for any doctor who is part of a FHO. It doesnt make sense that patients from far east Durham join because you wouldn’t make it to the practice in time in a rush and you can’t go to walkins. It’s better to be close to your doctor. It’s also very kind of her to open up some spots even though she has a full practice to the Pickering community. There’s so many elderly without a doctor. She really cares about the community and to help like that because she had a lot of elderly walkin to her. I got in like that as well. She does a lot of leadership stuff too for Durham and teaches medical students and residents. I thought this information would be helpful for people. 

Really happy with Dr Shan. She’s to the point and gets you in and out. I am not one for small talk so this works for me. It’s also really nice not to have to wait so long to see your doctor. I am a senior and no one has wanted me for so long. She took me on when everyone else just wants the young no problems persons. I am happy to have a doctor that actually cares. 

Been looking for a doctor for a very long time. Dr Shan runs her practice like her patients are her family. She goes beyond helping her patients and she’s very available. I really feel lucky to have found her. If you need a doctor in Pickering, she’s the one.